Canvas Usability Test Script

Tools: Microsoft Word

Time in development: 1 day

My role: author, development

Client: Pennsylvania Institute of Technology

Context: One of the selling points at the Pennsylvania Institute of Technology is completing programs in less time than most traditional colleges. Course work is condensed into 11 weeks terms with 4 terms a year. Because of this, most courses are extremely lecture heavy with no opportunities for student interaction to ensure all content is covered.

Challenges: Instructors had basic training in using the learning management system Canvas before starting to implement it throughout the college. Some instructors chose not to use it. Those who did, formatted it and added content they felt was important for the learners. There is no consistency in the formatting from course to course.

Solutions: A prototype was built from low-fidelity to its final high fidelity version to be used as a course template for the college going forward. To ensure all functions are appropriate, a usability test plan and all connected documents were created to complete testing with instructors and learners.

Results: This usability testing script was created as part of the usability test for a Canvas prototype. The script would be used with each participant completing the usability test.